Every decade we seem to come up with a buzz-word to describe the things we should be doing right all the time. Forever we have heard our parents or grandparents use little phrases to get our attention. “If it is worth doing, it is worth doing right? Or “Never enough time to do it […]
Today’s workforce is truly mobile. Most of us now work at the office, from home and on the road. ‘On demand access’ to critical customer information from anywhere is becoming a ‘must have’ facility.
Now customers demand CRM access using a remote desktop or laptop accessing data through the Internet or on a handheld device. Suppliers […]
“We need a new way of thinking about our problems and our future. My suggestion is the management of paradox, an idea which is itself a paradox, in that paradox can only be ‘managed’ in the sense of coping with. Manage always did mean ‘coping with’ until we purloined the word to mean planning and […]
Steve Pavlina presented an excellent article called “Go for a Presence Walk” on his blog that reminded me of an illustration about living in the present moment.
Instead of having you close your eyes (since you can’t read with your eyes closed), I’ve added a picture of an hourglass. Imagine that the top half of the […]
This article relates to the Culture & Climate competency, commonly evaluated in employee satisfaction surveys. AlphaMeasure defines climate as the effect an organization has on the employees, while culture refers more to the acceptable behaviors, attitudes, and habits of the organization as a whole. Some relevant topics include employee values, attitudes, and morale throughout your […]
Many times I am asked what I would presume to be the appropriate tools to have when using an Overhead Projector to make a presentation.
Without stating the obvious I would assume that all of you are aware that you would certainly need to have an Overhead Projector. Ahh, but what type of Overhead Projector […]
Goals are extremely important and are the key to any success plan. However, we hear about goals so much that we often take this step for granted. We assume that we already know everything there is to know about setting goals and thus usually skip over this extremely important fundamental success factor. […]
This TQM article is a continuation of the Part 5a article published on [June 05, 2006 09:36:20 am], the IMPROVE PHASE. In this issue, I will share with you how to use Force-Field Analysis and Prevention Planner in carry out this TQM project using the D.A.I.C. Methodology as described in my previous article.
Just […]
Negotiating is the ultimate challenge for any leader. Being good at it is essential for success. You don’t have to be a shark to succeed. The dolphin approach is better. The difference is one of style. While sharks try to intimidate, dolphins genuinely enjoy people. They are confident, assertive and don’t try to manipulate their […]
I took a trip last fall to explore western North Dakota with my best friend. We were a couple of Thelma and Louise adventurers who set out on the drive across the state to go back in time to visit Medora, the former home of Roughrider and president Theodore Roosevelt and current home of the […]